Contract: Permanent, Full Time
Hours of work: 40 hours per week
Location: SPCA Whangaparaoa Op Shop
About the role
As an Op Shop Manager, you will be responsible for the day to day running of the Op Shop and leadership of our amazing team of volunteers, ensuring the shop is highly profitable and generating funds to support the SPCA. '
Duties of the role would include:
· Driving sales through excellent customer service
· Online sales
· Coordinating donation pick ups
· Furniture deliveries
· General administration and reporting
The position will be busy, challenging, rewarding and fun; and you will go home every day with the knowledge that the work you do contributes to an amazing cause!
What we can offer you
· The opportunity to help make a difference for New Zealand's animals while working with a team of passionate volunteers
· Great “purrks”! Including a paid day off for your birthday
What we need from you
· Experience in retail management and interest/knowledge in second-hand goods
· Ability to recruit, lead and motivate volunteers
· Excellent attention to detail and the ability to merchandise and present a retail shop to maximize revenue
· Highly motivated with a "can-do" attitude
· Great relationship building skills and excellent customer service standards
· Passion for online selling and services, to create a seamless customer journey
· High EQ, empathy and resilience
· Good technical competency, including MS Office Products and POS systems
Who we are
SPCA is one of the best loved and most respected charities in New Zealand, with a proud history of helping animals in need and advocating for animal welfare since 1872. We have SPCA Op Shops throughout New Zealand, and when you shop with us, not only are you shopping sustainably by buying second hand, but the money spent contributes to helping New Zealand's abandoned, abused and neglected animals, so you can feel good while you shop and work! To find out more about us, go here https://www.spca.nz/what-we-do
Does this sound like the ideal role for you? If you match the above criteria, please apply now! Applications without a cover letter stating why you feel you are suited to this role, will NOT be considered.
Applications close 7th December 2022. Applications may close sooner subject to quality and suitability of applications.
SPCA strongly encourages all new employees to have the Covid-19 vaccination