Op Shop Manager - Waikato

Listed 8 days Ago

Contract: Casual - As required

Location: Based in Hamilton with flexibility to travel as required

About the role

To support our Waikato Op Shops as an on call Casual Manager. Supporting our Dinsdale, Hamilton East, Frankton, and Te Awamutu Op Shops. The role will be based in one of our Hamilton based stores, with the flexibility to travel to other locations as required.

The position will require strong leadership with a key focus on driving revenue through excellent customer service. The role will be busy, challenging and rewarding. 

You will be responsible for the management of the shop and the volunteer team. This includes a high standard of customer service, online sales, general administration and reporting. We are seeking an enthusiastic individual with a positive attitude. You will have good attention to detail and the ability to merchandise and present a retail shop in a way that draws customers through the door.

A key benefit to this role is going home every day with the knowledge that the work you do supports New Zealand's animals.

What we can offer you

· Positively contributing to New Zealand's animal welfare 

· Work with highly passionate people

· Work life balance

About the Role:

 · Retail management experience, second hand retail would be an advantage, however not essential

· Passionate about online selling and sales to create a seamless customer journey

· Have excellent communication and customer service skills, be solutions focused with friendly and a positive can-do attitude.

· Have proven ability to recruit, train and manage a high performing team.

· Excellent organizational skills and be able to prioritize and effectively manage workloads

· Be a self-motivated team player, who is enthusiastic and passionate about animal welfare.

· Demonstrate empathy and resilience

· Strong administration, computer skills and merchandising experience. 

. Online website and trade me experience.  

Who we are 

SPCA is one of the best loved and most respected charities in New Zealand, with a proud history of helping animals in need and advocating for animal welfare since 1872. We have  SPCA Op Shops throughout New Zealand, and when you shop with us, not only are you shopping sustainably by buying second hand, but the money spent contributes to helping New Zealand's abandoned, abused and neglected animals, so you can feel good while you shop and work!   To find out more about us, go here https://www.spca.nz/what-we-do  

Does this sound like the ideal role for you? If you match the above criteria, please apply now! Applications without a cover letter will not be considered.

SPCA strongly encourages all new employees to have Covid-19 vaccinations

Applications close on 11th of December 2022 but may close sooner depending on the volume and caliber of applications received.