Contract: Permanent, Full Time
Hours of work: 40 hours per week, Tuesday to Saturday
Location: SPCA Manukau Op Shop, Auckland
We are excited to announce a Retail Manager position is now available at our new homewares concept store in Manukau! The position will be busy, exciting and challenging. As a new concept, this role will engage your entrepreneurial skills and give you the opportunity to positively influence, develop and refine this new homeware concept shop for SPCA!
You will be responsible for the leadership of the op shop team, online sales, logistics of donations deliveries to curate the ideal homeware and furniture range. We are seeking an enthusiastic individual with a positive attitude. You will have good attention to detail, strong merchant skills, the ability to merchandise and present a retail shop with a high standard of customer experience paramount in decision making.
There is also the business development opportunity to build strong relationships with local businesses to encourage support with donations of goods and services.
A key benefit to this role is going home every day with the knowledge that the work you do supports an amazing cause.
Skills and abilities
· Retail leadership experience, second hand retail experience would be an advantage, however not essential
· Have excellent communication and customer service skills, be solutions focused with friendly and a positive can-do attitude.
· Passionate about online selling and service to create a seamless customer journey
· Have proven ability to recruit, train, coach and manage a high performing team.
· Be a self-motivated team player, who is enthusiastic and passionate about animal welfare.
· Demonstrate empathy and resilience
· Excellent organisation skills and be able to prioritise and effectively manage workloads
· Strong administration, computer skills and visual merchandising experience.
We can offer you the opportunity to help make a difference for New Zealand's animals while working with a team of passionate volunteers.
Who we are
SPCA is one of the best loved and most respected charities in New Zealand, with a proud history of helping animals in need and advocating for animal welfare since 1872. We have SPCA Op Shops throughout New Zealand, and when you shop with us, not only are you shopping sustainably by buying second hand, but the money spent contributes to helping New Zealand's abandoned, abused and neglected animals, so you can feel good while you shop and work! To find out more about us, go here https://www.spca.nz/what-we-do
Does this sound like the ideal role for you? If you match the above criteria, please apply now! Applications without a cover letter stating why you feel you are suited to this role, will NOT be considered.
SPCA strongly encourages all new employees to have the Covid-19 vaccination.
Applications close on 4th December 2022 but may close sooner depending on the volume and calibre of applications received.